Privacy Policy

Privacy Policy for ACJ Glass Solutions Ltd

Last updated: 26 February 2026
Website: https://www.glass-solutions.co
Registered in: United Kingdom

ACJ Glass Solutions Ltd (“we”, “us”, “our”) is committed to protecting your privacy and complying with UK data protection laws including the UK GDPR and the Data Protection Act 2018.

Please read this Privacy Policy carefully to understand how we collect, use, store, share, and protect your personal information.

1. Information We Collect

We may collect and process:

a. Personal Data You Provide Directly

Name
Email address
Phone number
Postal address
Company name (if applicable)
Enquiry details

b. Automatically Collected Data

IP address
Device/browser information
Pages visited, time/date of visit

c. Cookies & Tracking
We use cookies and similar technology to improve experience and analytics. You can manage preferences via your browser.

2. How We Use Your Information

We use personal data to:

Respond to enquiries and provide services
Process quotes, bookings or orders
Communicate updates and service information
Improve and maintain our website
Legal compliance

We will only use your data where we have a lawful basis such as consent, performance of a contract, legal obligation, or legitimate interest.

3. Legal Basis for Processing

We rely on one or more of the following legal bases:

Consent: You agree to receive communications.
Contract: To fulfil service requests (e.g., quotes, bookings).
Legal obligation: To comply with laws or regulatory requirements.
Legitimate interests: For analytics, admin, service improvements (balanced against your rights).

4. Sharing Your Information

We may share your data with:

Service providers (IT, hosting, marketing)
Professional advisors (legal, accounting)
Law enforcement or regulators if required by law
Third parties with your consent

We do not sell your personal data.

5. International Transfers

We do not expect to transfer any data outside of the UK. If data is transferred outside the UK, we ensure adequate safeguards such as standard contractual clauses.

6. Data Retention

We retain personal information only as long as needed for the purposes collected, or to comply with legal requirements.

Examples:

Enquiry data — up to 3 years
Website logs — up to 12 months

7. Your Rights

Under UK GDPR you have:

Access: Request a copy of your data
Rectification: Correct inaccurate data
Erasure: Ask for data deletion (in certain cases)
Restriction: Limit processing
Object: Object to processing (e.g., marketing)
Portability: Receive your data in a portable format
Withdraw consent where applicable

To exercise rights, contact: alan@glass-solutions.co

You can also complain to the UK Information Commissioner’s Office (ICO).

8. Security

We use appropriate technical and organisational measures to protect your data, such as:

Secure servers
Access controls
Encryption where appropriate

No method of transmission over the Internet is 100% secure.

9. Cookies & Tracking

We use cookies to:

Remember preferences
Analyse site performance (e.g., Google Analytics)

You can opt out via browser settings.

10. Third-Party Links

Our site may contain links to third-party sites. We aren’t responsible for their privacy practices.

11. Children

We do not knowingly collect data from children under 13.

12. Changes to this Policy

We may update this policy. The latest version will appear on this page with the Last updated date (see the top of this page).

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